Clinic Front Desk on WhatsApp
Your clinic's front desk, on WhatsApp, even after OPD hours.
Aapke clinic ka front desk, ab WhatsApp pe bhi.
Reminders 24 hours and 2 hours before each visit, a polite rebooking message when someone misses, instant Hinglish replies to enquiries with a way to book, and a Google review request after each visit. It runs on a dedicated WhatsApp Business number in your clinic's name. Setup takes about 7 days (Meta's business verification can take longer than 7 days), and your team doesn't need to learn anything new.
What it does
Six jobs your reception does every day, done on WhatsApp.
Reminders arrive on WhatsApp, the app your patients already use to message. Your receptionist has patients in front of her. This takes the routine messages off her plate.
24h + 2h reminders
Go out 24 hours and 2 hours before each visit. Patients confirm or reschedule in one tap, from a WhatsApp Business number in your clinic's name.
Missed-appointment rebooking
Anyone who misses gets a polite message offering a new slot, about an hour later.
Review request after each visit
One neutral message with a direct link to your Google review box. Every patient is asked for honest feedback, the same way.
Instant Hinglish replies
Enquiries answered in seconds, with a way to book, even after hours. Medical questions go to your staff.
One-time Google profile cleanup
Hours, photos, services and your booking link fixed, using manager access you can remove any time.
Weekly report on WhatsApp
Every Monday: reminders sent, review requests sent, confirmations and rebooked visits.
How it starts
A 10-minute demo, then live in about 7 days.
At your clinic, during OPD. We agree your timings, fees and the wording of each message.
WhatsApp verification, message templates and your Google profile cleanup. We connect a dedicated number in your clinic's name to Meta's official WhatsApp Cloud API, under your own business account. Meta's business verification can take longer than 7 days.
Reception reads a one-line WhatsApp consent at booking, and reminders start. Your first weekly report arrives the following week.
How we connect WhatsApp
A dedicated WhatsApp Business number in your clinic's name.
A new number registered to your clinic, connected to Meta's official WhatsApp Cloud API under your own Meta business account. We point your Google listing, website button and reception QR at it.
- The number and the Meta account belong to your clinic
- Automated replies and reminders work from day one
- No extra software subscription, only Meta's per-message fees
Meta asks your clinic to complete a business verification. We give you a one-page document checklist and sit with you while you do it. Meta's business verification can take longer than 7 days. If it does, we tell you on day one, and your Google profile work goes ahead regardless.
Pricing
Simple and monthly. No lock-in.
- Everything listed above
- One-time Google profile cleanup included
- Dedicated front-desk WhatsApp number set up for you
- Your first 30 days in numbers: reminders sent, confirmations, rebooked visits and review requests sent only
- Everything listed above
- One-time Google profile cleanup included
- Dedicated front-desk WhatsApp number set up for you
- No lock-in: stop a monthly plan with 30 days' notice.
- 50% of the setup fee in advance by UPI, the rest when you go live. The monthly fee is paid in advance.
- Pay yearly: ₹39,990 standard (about 2 months free), ₹29,990 founding. Pay yearly covers the monthly fee only. Setup is charged separately.
- Founding price locked for 12 months while you stay subscribed.
- No GST is charged on our fees.
Your clinic pays all of Meta's WhatsApp message fees, at cost and directly to Meta, including review requests whichever category Meta bills them under. We add no markup and keep review requests to a modest number. Meta's India rates from 1 Oct 2026, before GST: about ₹0.12 per reminder-type (utility) message and about ₹0.86 per marketing message. Meta sets and can change these rates.
Your number, your data
Built for India's data protection law (DPDP) from day one.
Data aapka, number aapka.
- The WhatsApp number and the Meta account stay in your clinic's name.
- We keep only the patient's first name, phone number and appointment time. Never any clinical details.
- Patients agree to WhatsApp messages at your reception desk and can reply STOP at any time. We sign a simple one-page data agreement with you.
- No bulk or promotional blasts, only messages your patients have agreed to.
- Data for inactive patients is deleted automatically, and we delete everything if you leave. The bot never gives medical advice; clinical questions go to your staff.
Contact
Talk to Kaushik. See it on your own phone in 10 minutes.
Kaushik Tripathi is based in Noida and visits clinics across Noida, Greater Noida, Ghaziabad and East Delhi during evening OPD. Message or call, or just ask for him when he drops by.